ASK US ANYTHING
How can we help you today? Start by asking us a questions via email. We'll do our best to find you an answer quickly. You can email our Customer Support team at firstname.lastname@example.org.
All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Please allow 1-3 business days for order processing prior to shipment. We only ship within the Continental U.S. (excluding Alaska and Hawaii).
Shipping and Handling: $7.95 per order, plus an additional $1.00 per item.
TERMS & CONDITIONS
Should you have any other questions or concerns, please read our Terms & Conditions of Use (“Terms”).
At Taya Beauty, we enjoy seeing our loyal customers fall in love with our products. We stand behind our beauty products, and our main priority is making our customers happy. If not, our Customer Support team is here to help make your return process easy and seamless.
Please email us at email@example.com within 30 days of your purchase and request a return merchandise authorization (RMA) number. Please also include your order number and first and last name, to allow us to find your order quicker. Taya Customer Support will provide an RMA number to be included in your return package.
Please send returns to the following address:
TAYA BEAUTY RETURNS
C/O Extra Best Packaging
575 Birch Ct Ste. J
Colton CA 92324
Refunds will be processed based on the original form of payment. Returns will be processed within 7-10 business days from the date we receive your items. We will then credit the card originally used to make your purchase. Please note that return shipping fees are nonrefundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment (minus return shipping and handling).
When your order arrives, please inspect the carton for any damages beyond normal wear and tear in transit. If damage has occurred to the items in your shipment, please contact Taya’s customer support at firstname.lastname@example.org and our team will be happy to assist you.
Please keep in mind that our order-fulfillment and shipping systems are designed to get orders out quickly and efficiently. Therefore, we cannot change, price adjustments, or cancel any order once it has shipped and left our facility.