Shipping & Returns

 

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Please allow 1-3 business days for order processing prior to shipment. We only ship within the Continental U.S. (excluding Alaska and Hawaii).

Shipping and Handling: $7.95 per order, plus an additional $1.00 per item.

 

RETURN POLICY

At Taya Beauty, we enjoy seeing our loyal customers fall in love with our products. We stand behind our beauty products, and our main priority is making our customers happy. If not, our Customer Support team is here to help make your return process easy and seamless.

Please email us at support@tayabeauty.com within 30 days of your purchase and request a return merchandise authorization (RMA) number. Please also include your order number and first and last name, to allow us to find your order quicker. Taya Customer Support will provide an RMA number to be included in your return package.

 

Please send returns to the following address:

TAYA BEAUTY RETURNS

C/O RIVER PLATE INC.

8200 Remmet Ave.

Canoga Park, CA 91304

 

Refunds will be processed based on the original form of payment. Returns will be processed within 7-10 business days from the date we receive your items. We will then credit the card originally used to make your purchase. Please note that return shipping fees are nonrefundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment (minus return shipping and handling).

 


Damaged Items

When your order arrives, please inspect the carton for any damages beyond normal wear and tear in transit. If damage has occurred to the items in your shipment, please contact Taya’s customer support at support@tayabeauty.com and our team will be happy to assist you.

  

Cancellation Policy

Please keep in mind that our order-fulfillment and shipping systems are designed to get orders out quickly and efficiently. Therefore, we cannot change, price adjustments, or cancel any order once it has shipped and left our facility.

 

 

QUESTIONS & INFORMATION

For questions and information, please email us at Customer Support, support@tayabeauty.com.

 

PRIVACY POLICY

Your privacy is important to us at Taya Beauty, so we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and cookies policy let us know if you have any questions.

 

TERMS & CONDITIONS

Should you have any other questions or concerns, please read our Terms & Conditions of Use (“Terms”).